Refund policy

Your satisfaction is important to us.  The Cottonwood Soap Company extends a 30 day return policy to all of our customers.

To be eligible for a refund, simply return your item with a copy of your invoice or packing to Cottonwood Soap Company, 13 Cottonwood Ln. Hilton Head Island, SC 29926.  Be sure to include your name, mailing address, phone number and email address.

​Once your return has been received and inspected, an email will be sent to you confirming receipt of your item.  If for any reason your refund is rejected, you will be notified at this time as well.  Within 3 business days your refund will be processed and a credit will be issued in the same form as your original payment.  Shipping costs are not refundable.

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